At www.phdream, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a Filipino player under the Data Privacy Act of 2012.
www.phdream ("we", "us", "our", "the Platform") is committed to protecting the personal information of every player who registers and plays on our platform. This Privacy Policy ("Policy") describes how www.phdream collects, uses, stores, shares, and safeguards your personal data in connection with your use of the website located at wwwphdream.org and all associated services.
This Policy is drafted in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). As a platform serving Filipino players across Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond, www.phdream takes its obligations under Philippine data protection law seriously.
By registering an account or otherwise using the www.phdream platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the platform and contact us to request account closure.
Data Controller: www.phdream acts as the personal information controller for all data collected through the wwwphdream.org platform. For data-related inquiries, contact us at [email protected].
Six core principles that define how www.phdream handles your personal data every single day.
www.phdream collects only the personal data that is strictly necessary for the purposes described in this Policy. We do not collect data speculatively or in excess of what is needed to operate the platform, verify your identity, and comply with Philippine regulatory requirements.
Your personal data is never sold to third parties. www.phdream shares data only with trusted service providers who are contractually bound to protect it, and with regulatory authorities where required by Philippine law, including PAGCOR and the Anti-Money Laundering Council (AMLC).
All data transmitted between your device and the www.phdream platform is protected using industry-standard TLS encryption. Sensitive data at rest — including payment information and identification documents — is stored using strong encryption protocols and access-controlled systems.
Under the Data Privacy Act of 2012, you have the right to access, correct, delete, and object to the processing of your personal data. www.phdream provides clear channels for exercising these rights and commits to responding to all valid requests within the timeframes prescribed by law.
www.phdream does not retain your personal data indefinitely. Retention periods are defined based on the purpose of collection and applicable legal obligations. Once data is no longer required, it is securely deleted or anonymized in accordance with our data retention schedule.
In the unlikely event of a personal data breach that poses a real risk to your rights and freedoms, www.phdream will notify affected players and the National Privacy Commission (NPC) within the timeframes required under the Data Privacy Act of 2012 and its Implementing Rules.
www.phdream collects the following categories of personal data from players and visitors:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address in the Philippines | Registration & account updates |
| Financial Data | GCash number, Maya account, bank account details, transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system, session logs | Automatically on site visit |
| Usage Data | Games played, bet amounts, session duration, feature interactions | During gameplay |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | When you contact us |
We do not collect sensitive personal information (as defined under the Data Privacy Act) unless strictly required for identity verification or responsible gaming compliance, and only with your explicit consent.
www.phdream collects personal data through the following means:
www.phdream processes your personal data for the following specific, legitimate purposes:
Under the Data Privacy Act of 2012, www.phdream processes your personal data on the following legal bases:
www.phdream does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
No Cross-Border Sale: www.phdream does not transfer or sell your personal data to foreign commercial entities for marketing or profiling purposes. Any cross-border transfer of data is conducted only where necessary for platform operations and subject to the safeguards described in Section 11.
www.phdream retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized so that it can no longer be associated with you.
www.phdream implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While www.phdream takes all reasonable precautions, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your www.phdream login credentials and for notifying us immediately of any suspected unauthorized access to your account.
www.phdream uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use are:
You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not affect your ability to use the core features of www.phdream, but may limit certain personalization features.
www.phdream is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
If www.phdream becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and report the matter to the relevant regulatory authority as required.
Age Verification: www.phdream conducts mandatory age verification at registration and may request additional proof of age at any time. Providing false information about your age is a serious breach of our Terms & Conditions and may result in permanent account closure and forfeiture of all balances.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by www.phdream:
You have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
You may request a copy of the personal data www.phdream holds about you, along with information about how it is being processed.
You may request correction of any inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service.
To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond to all valid requests within thirty (30) days, as required under the Data Privacy Act. You also have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.
Where www.phdream transfers personal data outside the Philippines — for example, to cloud infrastructure providers or international platform service partners — we ensure that such transfers are conducted in compliance with the Data Privacy Act of 2012 and NPC regulations. Safeguards applied include:
We do not transfer your personal data to foreign entities for commercial sale, profiling, or marketing purposes unrelated to the operation of the www.phdream platform.
www.phdream reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made, we will notify registered players via email or a prominent notice on the platform, and update the "Last updated" date at the top of this page.
Your continued use of the www.phdream platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed about how we protect your data.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by www.phdream, please contact our Data Protection Officer (DPO):
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